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Review Tornado Privacy Policy

Last Updated: June 20, 2025

Your Right Website LLC, operating as Review Tornado (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Review Tornado email review service (the “Service”) accessible via https://reviewtornado.com and https://app.reviewtornado.com. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following types of information in connection with your use of the Service:

1.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, physical mailing address (required for CAN-SPAM compliance), billing information, and other details you provide.
  • Customer Email Addresses: You may submit customer email addresses to send review request emails. You are solely responsible for obtaining explicit, verifiable consent from these customers in accordance with applicable laws.
  • User-Uploaded Content: You may upload logos, images, or other materials for use in emails or as part of the Service.

1.2 Automatically Collected Information

  • Usage Data: We collect information about how you interact with the Service, including IP addresses, browser type, device information, pages visited, and actions taken on the website or application.
  • Tracking and Analytics: We, or our third-party service providers, may use cookies, web beacons, or similar technologies to track user activity on the Service, such as page views, clicks, and time spent. We also track email metrics, such as open rates, click-through rates, and bounce rates, for emails sent through the Service.
  • Log Data: Our servers automatically log information about your access to the Service, including error logs, access times, and referring URLs.

1.3 Third-Party Information

We may receive information from third-party service providers (e.g., analytics or payment processors) to support the operation of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve the Service: To create and manage your account, send review request emails, process payments, and enhance the functionality of the Service.
  • Monitor and Prevent Abuse: To review or monitor accounts and User Content to ensure compliance with our Terms of Service, prevent spam, and detect misuse or illegal activity.
  • Analytics and Tracking: To analyze usage patterns, email performance (e.g., open rates), and user behavior to improve the Service and user experience.
  • Legal Compliance: To comply with applicable laws, such as the CAN-SPAM Act, by including your provided physical mailing address in emails and ensuring unsubscribe options.
  • Support and Troubleshooting: To respond to your inquiries, provide customer support, and troubleshoot technical issues.
  • Communications: To send you Service-related updates, notifications, or responses to your inquiries. We may also send marketing communications, which you can opt out of at any time.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your information with third parties that provide services such as web hosting, payment processing, analytics, or email delivery. These providers may access your information (e.g., account details, usage data, or customer email addresses) solely to perform their functions, such as troubleshooting or support.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of such a transfer as required by law.
  • Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, or other lawful requests, or to protect our rights, property, or safety.
  • With Your Consent: We may share your information in other circumstances with your explicit consent.

4. Cookies and Tracking Technologies

We and our third-party service providers use cookies, web beacons, and similar technologies to enhance your experience, track email metrics (e.g., open rates), and analyze Service usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Service.

5. Your Choices

  • Account Information: You may update or correct your account information by logging into your account or contacting us at support@reviewtornado.com.
  • Email Communications: You can opt out of marketing emails by clicking the “unsubscribe” link in those emails or contacting us. You cannot opt out of Service-related communications (e.g., account updates or payment confirmations).
  • Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are set.
  • Customer Email Addresses: You are responsible for ensuring that customer email addresses you submit comply with applicable laws, including providing an unsubscribe option in emails sent through the Service.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, or enforce our Terms of Service. Customer email addresses and User Content may be retained until you delete them or your account is terminated, subject to legal requirements.

8. Monitoring for Abuse

We reserve the right to monitor accounts, User Content, and email activities (e.g., open rates, content of review requests) to ensure compliance with our Terms of Service, prevent abuse, and detect spam or illegal activities. This may involve reviewing usage patterns or uploaded materials.

9. Third-Party Links and Services

The Service may include links to third-party websites or integrate with third-party tools (e.g., analytics or payment processors). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before interacting with them.

10. International Users

The Service is hosted in the United States and governed by U.S. law. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Service, you consent to this transfer and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy at our discretion. We will notify you of material changes by posting the updated policy on our website with a new “Last Updated” date and, for significant changes, by sending an email or displaying a notice within the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at support@reviewtornado.com or build@yourrightwebsite.com.